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Consumer Information   Tags: charities, consumers, id theft, recalls  

Consumer protection, product reviews.
Last Updated: Nov 13, 2014 URL: http://guides.aclibrary.org/consumer Print Guide RSS UpdatesEmail Alerts

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Get Human

  • Get Human
    Telephone numbers and information to help you get through to a real person at companies

Product Reviews

Consumer Reports
  • Bay Area Consumers' Checkbook
    IN-LIBRARY USE ONLY Ratingsw of local auto repair shops, plumbers, veterinarians, banks, doctors, dentists, carpet cleaners and more. Nonprofit, no advertising.
  • CNET
    Reviews and news on consumer electronics.
  • Consumer Action Handbook 2013
    from US government
  • Consumer Search
    Complete analysis of important product trends and developments
  • EBSCOHost  
      
    Comprehensive databases for finding articles on all topics; with the full text of more than 1,700 periodicals. Choose a specific subject collection in which to search or search all. Collections include business, children and teens, ethnic, health, home cooking and gardening, environment, science, sports, politics and more. Includes Consumer Reports magazine.
  • Get Human
    Get phone numbers, customer service shortcuts, reviews & tips for companies worldwide
  • Retrevo Electronics
    Retrevo helps electronics shoppers decide what to buy, when to buy, and where to buy it.

  • Zinio
    Consumer Report is available on Zinio (limited back issues only)

General Information

Most branches carry the print versions of Consumer Reports, Kelley Blue Book, Edmund's new & used car and truck guides, Bay Area Consumers CheckBook and other resources for product and service comparisons. Some of this information can also be obtained on the Internet.

General Questions and Complaints

Food Inflation

  • Silent Inflation?
    Blog Post from Union City Patch about size of packaging decreasing at the same time that cost increases. Have you noticed?
  • I Paid WHAT for that?
    Another blogger notes the shrinking size and cost rise in food.

Consumer Protection

  • California Department of Consumer Affairs
    Find out what department or agency to contact for consumer information or filing a complaint.
  • Consumer Action
    Consumer Action advances your rights, refers consumers to complaint-handling agencies, publishes educational materials in multiple languages, advocates for consumers and compares prices on credit cards, bank accounts and long distance services.

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