AC Library is now offering no contact pickup of library materials by appointment at the following libraries: Albany Library (510-526-3720), Castro Valley (510-667-7900), Centerville (510-795-2629), Dublin Library (925-803-7252), Fremont Main (510-745-1459), Newark (510-284-0675), San Lorenzo (510-284-0640), and Union City (510-745-1464). Visit our locations page for each library's appointment-based pickup service hours.
As a reminder, please stay home if you are sick or have COVID-19 symptoms.
Browse frequently asked questions for more information. If you need further assistance, library staff are here to help. Ask Us for more information.
You can place items on hold online, by phone, or in-person by filling out a hold request form at the library. Hold request forms will be available on the No Contact Pickup table.
For in-person requests, complete the hold request form, and then call the library. You’ll find the number of the library on outdoor signage. In-person requests will be handled in-between appointments.
When your holds are available, you’ll receive an email notification with a link to set up an appointment for pickup.
Follow the link in your email notification by clicking the name of your local library, or call after 9am on days we offer appointments to schedule a pickup time.
Wait until your items are placed on the No Contact Pickup table and we have returned inside the building.
We will check out your items and place them on the No Contact Pickup table in a paper bag with your hold slip attached. The No Contact Pickup table will be clearly marked.
For your safety and ours, wear a face covering and stand at least 6 feet from staff and other library members at all times. We will do the same.
Enjoy! We'll see you again soon.
During your visit, you may also return items in a bin next to the No Contact Pickup table. These will be cleared from your account after first sitting for at least 96 hours.
The following steps are being taken to ensure everyone’s safety:
You’ll receive an email or phone notification, based on the preference selected in your account.
We are now accepting returns during a reduced schedule. Please see our FAQ for details.
Even though we are now accepting returns, you may continue to hold on to your library materials. No items are due at this time. There are no fines on overdue materials and library due dates on all checked out items will be extended to at least two weeks after we resume full service.
Yes, you need an Alameda County Library card to borrow physical library materials. To borrow digital resources, sign up for an eCard on our website.
Physical library materials such as books and DVDs.
Staff will override checkout limits.