A Personal Identification Number (PIN) will be required when using your Alameda County Library card online beginning March 25, 2019. You will need to enter your PIN to access your library account online or to use any online AC Library resources.
When logging into My Account on or after March 25, 2019, you will be prompted to set-up a four-digit PIN.
The Library recommends that you avoid including any of these items in your PIN.
Using a PIN along with your library card number adds an extra layer of security to your account. If you lose your library card or someone obtains your library card number, a PIN helps prevent unauthorized online use of your library account.
For questions about your PIN, please contact your local AC Library or contact us through Ask Us.
Frequently Asked Questions:
When will Alameda County Library Implement PINs?
Beginning on March 25, 2019, use of your Alameda County Library card will require a Personal Identification Number (PIN). You will need to enter your PIN to access your library account online or to use any online AC Library resources.
Do I need to use my PIN to check out print materials?
No, your PIN will not be required for in-person checkouts or other in-person library member services.
Why is Alameda County Library implementing PINs?
How do I get a PIN?
When using your library account online on or after March 25, 2019, you will be prompted to set-up a four-digit PIN.
What if I forget my PIN?
You can reset your PIN online anytime using My Account or you can ask library staff for assistance to reset your PIN.