The Nov 12 Press Release from AC HCSA announced a pause to the reopening of additional activities and mentioned that Alameda County may move back to a more restrictive tier. As of today, we are determining what this means for our Library reopening plan. Read more
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To help further serve the needs of our diverse reading community, Libby’s user interface now supports 9 additional languages. All of the helpful information and guides (not the ebooks and audiobooks themselves) can be updated to your native language to simplify your experience. Browse collections, search for specific titles, get help, and more in the following languages:
If your device is set to one of these languages, Libby will automatically display in that language.
IMPORTANT INFORMATION FOR ANDROID USERS:
To support this upgrade and enable future feature development, Libby’s minimum Android operating system requirement has changed from version 4.4+ (KitKat, released in 2013) to version 5.0+ (Lollipop, released in 2014). This change affects Android devices that cannot upgrade to Android version 5 or higher. Users with these older devices will see a message with options to either update their device's operating system, switch to a supported device, or access Libby in the device’s web browser. The iOS minimum requirement for Apple devices (iPhones and iPads) remains unchanged at 9.0+.
UPDATE Access to enki has now been restored. Please let us know if you have any further issues. Thanks so much for your patience!!
enki Library is currently down. The vendor is aware of this issue and is working on a fix. Thank you for your patience! 2020-11-03
UPDATE: The vendor has applied a fix for this problem. Please let us know if you still have difficulty with OverDrive materials through our catalog. 2020-11-03
We are currently experiencing a problem that prevents users from retrieving OverDrive materials through the catalog. If you receive an error message after trying to download an eBook/eAudiobook through the catalog in any format, try using the OverDrive site at https://aclibrary.overdrive.com/ instead.
We're sorry for the inconvenience!
IMPORTANT INFORMATION ABOUT RBdigital eMagazines!
We will be moving our RBdigital eMagazines to OverDrive, Flipster, and PressReader as of September 22, 2020. RBdigital eMagazines will still be available until September 30. Check out our Quick Start Guide for title lists and information about our eMagazine collections.
We will continue to offer Acorn TV and The Great Courses through the RBdigital app.
IMPORTANT INFORMATION ABOUT RBdigital eAudiobooks!
We will be moving our eAudiobooks from RBdigital to OverDrive on August 24. After that date, look for the content you usually borrow at RBdigital in the Libby app and on the OverDrive site. These items will still be available at SimplyE.
If you currently have an item checked out in the RBdigital app, it will be available through the remainder of the lending period, so you can finish your title without disruption or risk of losing your place in the book. Holds cannot be moved.
We will continue to offer Acorn TV and The Great Courses through the RBdigital app.
Please note that, as of August 1, we will make the following changes to our eResources offerings: